Sought position: Reservation agent trainee ( Mars 2018) Ref ID: n°34413 Town: Puteaux Country : France Contract type: Training or Management Training Duration: 6 mois Contract start date : Mars 2018 Salary: Minimum Légal Experience: indifferent Job status: Other (internship, VIE...) Job category: Reservation / Yield / Revenue Management Online since 2018/01/17 This job position is still available for the week of 2018-02-19
Luxury Hotels International of France is looking for...
Reservation agent trainee ( Mars 2018) (M/F)
Job Summary :
Accept telephone calls and sell hotel rooms for all Marriott’s properties in Paris, plus world-wide lodging products. Handle all customer inquiries in a timely, courteous and professional manner and maintain the highest possible standard of customer services and sales skills.
Provide friendly, efficient and helpful service to customers and colleagues, both internal and external. Sell the participating hotels, their facilities and have full product knowledge of the hotels and their features and benefits.
Respect all the procedures in place within the department: privacy and confidentiality of the guest information, reservations procedure, respect of the quality of service standards.
Skills and Knowledge
High School Diploma or equivalent required.
Communication: Ability to listen and communicate
French mandatory and English fluent (spekaing and writing), Italian would be appreciated
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