Sought position: Night auditor Ref ID: n°30545 Town: Paris Country : France Contract type: Long term contract Contract start date : ASAP Salary: To define Experience: indifferent Job status: Employee Job category: Accommodation / Reception and Public relations Online since 2018/02/19 This job position is still available for the week of 2018-03-12
A propos de nous... The Hoxton, Paris occupe un bâtiment du XVIIIème siècle dans le 2eme arrondissement, proposant 171 chambres, un restaurant, une terrasse, un speakeasy bar, un lobby-café et des espaces évènementiels. L’ouverture est prévue pour cet été.
Tout comme les portes de notre hôtel, nos esprits sont grands ouverts. Imaginé par le groupe britannique Ennismore, les hôtels The Hoxton s’inspirent de la diversité et de l’originalité de leurs environnements avec des espaces publics vivant, accueillants et des évènements mensuels qui visent à réunir les acteurs locaux.
The Hoxton is looking for...
Night auditor (M/F)
There is opportunity to grow with an exciting young company and be part of a team who are passionate about everything they do.
The opportunity to work for an innovative organisation, committed to not just building new hotels but building a global brand.
The opportunity to challenge the norm and work in an environment that is both creative and rewarding.
Receive a competitive package with a significant opportunity for career development.
We don't go for strict long winded job descriptions, however here's an idea of how we see the role...
Deals with the arrival and departure processes for all guests.
Deals with the in house guests accounting and ensures the accuracy of guest billing.
Assists the Night Manager with the daily overbooking levels and liaises with all departments to ensure maximum occupancy.
Ensures all guests are quoted the correct rate as per the selling strategy and web site.
Resolves all guest queries and problems with enthusiasm and in a prompt manner.
Ensures all telephone calls are answered as quickly and efficiently as possible.
To maintain observation over guests and guests property to ensure security alerts are kept to a minimum.
Assists the Night Manager with End of Day procedures.
Ensures the accuracy of data in all systems.
To report any maintenance issues to the correct department and check to ensure the work has been completed.
To ensure maximum occupancy and 100% guest satisfaction levels.
Monitors the performance of the team and gives regular feedback to Guest Services Managers and Front Office Manager.
Will need to be personable, engaging, sociable and have a good sense of humour!
You have experience in a similar role with a demonstrable track record of excelling in Front Office operations and procedures.
You may have been involved in a new opening in a past life.
You may be currently working in a lifestyle or high-end contemporary hotel in Paris or a similar market place.
You'll have an appropriate level of higher education.
Ideally you'll know your way round the hotel's PMS, Opera 5.0.
Fluent in French and have a good command of English (spoken and written).
This is a very special opportunity to join an extremely friendly company, which still has a ton of potential to grow. In return, expect a great salary with competitive benefits and career growth. Get in touch…
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